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I hear some noise in the audio.

Products: u-JAYS Wireless

  • Change place of your audio streaming device and earphones if surrounding products disturb the audio signal.
  • Turn of WIFI on your audio streaming device.
  • Remove the earphones from the Bluetooth device list on your audio streaming device and redo the pairing procedure.
  • Reset u-JAYS Wireless by tapping and hold the touch area for 6 seconds when in pairing mode.
  • Restart your audio streaming device.
  • Close apps on your audio streaming device that could use resources and cause audio streaming issues.
  • A high audio level setting will always bring more background noise to the sound. Try adjusting the audio level on your audio streaming device and earphones to find the best setting.
  • Smartphones and other audio streaming devices use different Bluetooth hardware that heavily can affect the sound quality on the paired earphones. Try a different source to see if audio is improved or not.

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