Select your region

Close Sweden EU Asia Other

CAMPAIGN! 30% off all white earphones and headphones until July 31st. Use code sunny at checkout.

My earphones have lower sound volume on one side.

Products: a-JAYS One, a-JAYS One+, a-JAYS Two, a-JAYS Three, a-JAYS Four, a-JAYS Four+, a-JAYS Five, a-Six, t-JAYS One, t-JAYS Two, t-JAYS Three, t-JAYS Four, q-JAYS Audio only, q-JAYS Remote

This is most often due to ear wax clogging the sound tube wax filter guard. Remove the silicon ear tips and use a tooth brush or similar and gently try to clean/remove the clogging from the metal grill and the sound should get back to normal. If not then contact your reseller of the product and make a warranty claim.

Please wait...

Continue shopping
View cart & checkout
Continue shopping
View cart & checkout